At Kid Craze, we want you and your little ones to be delighted with your purchase. If, for any reason, you're not, we've made our refund and exchange process as easy as possible.
Returns
You can return any item within 30 days of receiving your order, provided that the item is unused, in its original packaging, and in the same condition as when you received it. To initiate a return, please contact us at info@kidcraze.com.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us at info@kidcraze.com. Exchanges are subject to product availability.
Non-Returnable Items
Some items, such as personalized products, final sale items, and gift cards, are not eligible for returns or exchanges.
For any additional questions or concerns regarding our Refund and Exchange policy, feel free to reach out to us at info@kidcraze.com.